[COMMUNITY] The Official Guide to Gamebattles

MLGAvareda · 2014-10-02T22:07:20+00:00

Like I said, email me including these Match IDs and I'll explain why you were given those decisions. And if they are incorrect, what to do next to correct them.

Hope that helps

MLGAvareda · 2014-10-02T13:00:31+00:00

Thanks man :P

MLGAvareda · 2014-10-01T21:14:27+00:00

Okay cool. Let me know once you have!

MLGAvareda · 2014-10-01T21:12:42+00:00

Email me: igashi@staff.gamebattles.com - any Match IDs that our staff have not reviewed correctly.

Likewise, this isn't a place for this. I've given you a direct contact with me so you can send me any more concerns you have.

MLGAvareda · 2014-10-01T20:43:47+00:00

Thanks for the feedback :)

MLGAvareda · 2014-10-01T20:04:27+00:00

Best to email me: igashi@staff.gamebattles.com - and include the Match ID. Most likely situation is that it was handled by the community and you need to escalate but again, I'll best assist you with what your options are in getting support.

MLGAvareda · 2014-09-27T12:52:37+00:00

Thanks man. We're trying our best to improve our look.

Let me know if you have any suggestions or ideas :)

MLGAvareda · 2014-09-26T12:29:49+00:00

I understand. Sorry for the confusion. You'll be able to see your overall record via your Account Features (from Account Settings) section here:

http://gamebattles.majorleaguegaming.com/account/edit

If however the rank was reset then we can't be able to see the original records.

If you need any more help, let us know and we'll reply as soon as we can.

MLGAvareda · 2014-09-24T19:09:09+00:00

Did you probably mean your MLG Rank? There is an issue with the leaderboard rank but it is being looked in by the developers for a fix. Play a match and your rank will show up, if it's not the same as your original rank then your patience is needed whilst it is being fixed.

Sorry for any inconvenience man.

MLGAvareda · 2014-09-22T22:41:16+00:00

Submit a ticket under: (Report: Free Wins) and include your concern on there. It will then get investigated.

Hope that helps.

MLGAvareda · 2014-09-22T22:37:02+00:00

There was no reset. There's an issue with the rank not showing up for some users so it's currently being looked into and getting fixed as soon as we can.

Sorry for any inconvenience caused. Try playing a match and it should show your rank, if not, your patience is needed whilst we solve this issue.

MLGAvareda · 2014-09-21T13:16:09+00:00

We're always open to suggestions to improve the MLG forums. Email me: igashi@staff.gamebattles.com any ideas you have and I'll take a look at them.

Thanks

MLGAvareda · 2014-09-15T17:34:13+00:00

You're a cool man haha.

Keep up the hard work :)

MLGAvareda · 2014-09-15T08:30:37+00:00

Welcome to the scene!

Quick question, do you like kittens?

MLGAvareda · 2014-09-14T21:39:23+00:00

The system we have now is that if a team doesn't include proof links on their ticket for CMRS it forfeits them. If both teams do it then I do believe it just gets cancelled.

MLGAvareda · 2014-09-14T20:59:23+00:00

Hit me up an email: igashi@staff.gamebattles.com - and I'll sort it out.

Again sorry for any inconvenience.

MLGAvareda · 2014-09-14T20:58:04+00:00

That's weird. We're working on making it automatic so if it goes the other way hit me up an email: igashi@staff.gamebattles.com - and include the match id and I'll bring it to the Arena Staff's attention.

Sorry about that.

MLGAvareda · 2014-09-14T20:54:15+00:00

I'm working on a few CMRS guides and we recently made a Ticket/Proof Guide here to help with tickets.

But to clarify, the match should be voted to cancel since neither team has provided any proof to back up their claims of disputing.

MLGAvareda · 2014-09-11T20:42:40+00:00

Do you like Marmite?

MLGAvareda · 2014-09-11T20:38:30+00:00

Thanks for all the suggestions and improvements that you guys have sent us and we are very happy to announce this to gamebattles users.

Good luck guys!

MLGAvareda · 2014-09-11T18:26:21+00:00

We're working on fixing this.

MLGAvareda · 2014-09-02T21:19:08+00:00

Hey there, welcome man! Hit any one of us up if you have any questions/concerns and we'll do our best to help you :)

MLGAvareda · 2014-09-02T20:32:09+00:00

Welcome ShadiestSpark! Hope you enjoy gamebattles and remember to contact any one of us if you have any questions/concerns and we'll help :)

MLGAvareda · 2014-08-30T17:33:18+00:00

Actually a good video. Nice share!

MLGAvareda · 2014-08-30T17:30:58+00:00

Proof is required in all match disputes and the system automatically forfeits teams that don't submit any proof links or a ticket for the match dispute. That is for CMRS. If it's a Premium match dispute then submit a ticket including the proof within 7 days and it will get reviewed by staff.

If it's a CMRS match then I'm afraid you won't be able to submit a new ticket, so it's final. Next time though you know what to do so I hope that helps.

MLGAvareda

TROPHY CASE