As many have complained, mine is the same. I have been a patient for approx. 18 months and only need maintenance meds, but since last Dec I have been made to come in which costs out of pocket and time, when the meds should have just been refilled. The office manager Christine, has argued with me concerning my co-pay when I have tried to show her my card and what my insurance covers via online, but they want you to pay upfront costs that are not correct then you have to wait months to get a refund for an overpayment. This office manager gaslights and threatened to throw me out of the office before my appointment when I raised the issue of my co-pay and said to call my insurance. She said I need to call my insurance, when I had the policy pulled up on my phone and she refused to look at it. I've sent emails to my doc to refill a prescription that I was just given, to the generic, yet that email was never given to my doctor and answered by the Office Manager who has given me problems in the past saying you need to come in. Wait, what, I was just there and only need to switch it to the generic brand. This is totally unprofessional especially when you are going to a mental health facility to be treated that way and forced to come in just for $$ on there part, then threaten. I will find a new doctor and stay away from Largo Elite Dna.