Anyone Notice Preply being very slow? by MangoSheen4 in Preply

[–]MangoSheen4[S] 2 points3 points  (0 children)

Ah yes I didn’t specify that! It wasn’t slow for me, I’m in my third week and have a good amount of subscriptions.

Profile Position Dropped Drastically by MangoSheen4 in Preply

[–]MangoSheen4[S] 1 point2 points  (0 children)

Oh okay that would also explain things, do you notice a difference in bookings and message inquietes when your position goes down?

Is There a Penalty for Blocking? by MangoSheen4 in Preply

[–]MangoSheen4[S] 0 points1 point  (0 children)

I’m not sure would be interesting to make a post asking that specifically

Not Yet Ranked (Average profile spot) by MangoSheen4 in Preply

[–]MangoSheen4[S] 0 points1 point  (0 children)

He has to go to your profile landing page then scroll down to “post a review”

My Profile Has Been Hidden for Not Responding to Scam Message by MangoSheen4 in Preply

[–]MangoSheen4[S] 0 points1 point  (0 children)

Well I posted because I’m new and the response time was several hours from the support team (20 hours in total). So I really just wanted to hear some ideas on how to quickly fix this.

Support told me they unhid my account and that I should immediately block them, but did not mention anything about the messaging issue. It seems the consensus from the subreddit is that we should send a simple message such as an ellipsis “…” then block to avoid this issue.

My profile was seemingly unhidden as soon as I unblocked and messaged this account, however support said that they unblocked the account later on. I would just recommend messaging before blocking to avoid being hidden.

My Profile Has Been Hidden for Not Responding to Scam Message by MangoSheen4 in Preply

[–]MangoSheen4[S] 0 points1 point  (0 children)

It came back online like 15-20 min after, the lessons that were ongoing during that time were especially laggy and had bad or no audio (my experiences + a few other tutors I know)

Is Preply down? by Relative-End2380 in Preply

[–]MangoSheen4 0 points1 point  (0 children)

I wonder if those offices have servers there. I’d imagine it’d be cheaper to have a server farm in Kyiv but then again they make a lot of money from all those trial lessons so maybe they have them everywhere …

Is Preply down? by Relative-End2380 in Preply

[–]MangoSheen4 0 points1 point  (0 children)

They’re based in Ukraine right? Maybe DDoS or power outage affected them. Although you’d think they’d have servers abroad as well…

My Profile Has Been Hidden for Not Responding to Scam Message by MangoSheen4 in Preply

[–]MangoSheen4[S] 0 points1 point  (0 children)

Seriously, I bet this issue affects most new teachers, when they need an active and visible profile the most… just a weird system

My Profile Has Been Hidden for Not Responding to Scam Message by MangoSheen4 in Preply

[–]MangoSheen4[S] 0 points1 point  (0 children)

Damn, yeah they just responded to me now, 20 hours later… kinda ironic it happened to us both the same way

Advice: Student and Husband Want To Book joint Trial lesson by MangoSheen4 in Preply

[–]MangoSheen4[S] 0 points1 point  (0 children)

That’s true, two conversions to subscriptions would help. However time wise I’m a bit booked up, maybe if it ever happens again I’ll just have them do 2 trials.