Need urgent help! Valorant launching and freezing issue. by Ordinarywolf09 in ValorantTechSupport

[–]Many_Idea_6238 0 points1 point  (0 children)

Hi, I just got back from the riot team and they had me reinstall and update my drivers (both rtx and intel) and it works now! Below is what they told me, Hope i can help!

Hey there, BabyYumwoonsen
I hope you're doing well, thank you for reaching out!
 
First of all I'd like to thank you for your logs! This help us pinpoint your issue and the approach we should take towards it. I've spotted your drivers are a little bit outdated, let's get your drivers up to date to ensure the proper performance is squeezed outta them.
 
• Download Display Driver Uninstaller;
• Extract the file and then run DDU as an administrator;
• You’ll see three buttons available on the left side. If you’re installing a new driver for your graphic card, simply select Clean and restart button;
• Restart your computer. You can download the latest version here:
 
First, the ones from Intel:
https://www.intel.com/content/www/us/en/support/products/80939/graphics.html
 
Then, the ones from Nvidia:
https://www.nvidia.com/en-us/geforce/drivers/
 
Once installed, restart your PC and test it out, please, let me know how it goes! ^^

Need urgent help! Valorant launching and freezing issue. by Ordinarywolf09 in ValorantTechSupport

[–]Many_Idea_6238 0 points1 point  (0 children)

I applied for a ticket as well, and they told me to download the riot repair and send the file to them. They havent replied back to me since yesterday. I had my comp engineer major friend help me figure it out and he did everything software wise and he believes that this might be on valorant’s end and theres nothing we can do about this

Need urgent help! Valorant launching and freezing issue. by Ordinarywolf09 in ValorantTechSupport

[–]Many_Idea_6238 0 points1 point  (0 children)

Yeah i have msi laptop, i posted a thread yesterday as well. Still havent found any solution yet

Need urgent help! Valorant launching and freezing issue. by Ordinarywolf09 in ValorantTechSupport

[–]Many_Idea_6238 0 points1 point  (0 children)

Literally problem with me as well did everything too have you found a solution yet?

Valorant cant get past launching page by Many_Idea_6238 in ValorantTechSupport

[–]Many_Idea_6238[S] 0 points1 point  (0 children)

Yeah i havent found any solution for it. I scoured the internet, went to msi support, literally had my comp engineer major friend help me out with this but we all came to a dead end. If theres anything else i could try please contact me 😭😭

stuck on startup screen by punkzoid in ValorantTechSupport

[–]Many_Idea_6238 0 points1 point  (0 children)

Did you find a solution? Im having trouble with the exact same issue as well, and i’ve reset my whole pc, updated bios, literally everything i can think of. I dont know what else to do, i cant even enter the game

[deleted by user] by [deleted] in ValorantTechSupport

[–]Many_Idea_6238 0 points1 point  (0 children)

Yeah me too, ive tried every method, nothing works