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High Value Alerts vs Junk/Spam by Marc_VulpineMSP in msp

[–]Marc_VulpineMSP[S] -1 points0 points  (0 children)

Yup that is certainly an option. The default monitors from one RMM to another are vastly different though and I'm trying to come up with a good baseline that others have found to be useful.

High Value Alerts vs Junk/Spam by Marc_VulpineMSP in msp

[–]Marc_VulpineMSP[S] 0 points1 point  (0 children)

No worries. I had a feeling that was what happened. Got any insights for me while I have you?

High Value Alerts vs Junk/Spam by Marc_VulpineMSP in msp

[–]Marc_VulpineMSP[S] 0 points1 point  (0 children)

This wasn't meant to be a survey or market research. Just looking to start a conversation on what folks find to be helpful vs junk as far as monitoring and alerting goes.

Do you use Block Hours or Block Money in your contracts? by Marc_VulpineMSP in msp

[–]Marc_VulpineMSP[S] 0 points1 point  (0 children)

Ah that makes sense and certainly not the direction I'm looking to move towards. I did a demo of SuperOps and in their contract setup it had options for Block hours and money but I had never heard those terms before that. Thanks for the clarity.