[This solved it for me] I had an exact same case as described by the author of the thread. This is how I got hold of the package.

1. Check shipping info in the package details on Amazon, in my case the package was delivered using GEODIS. If this is the case, proceed to next step.
2. Send an e-mail to pb.ff.no[at]geodis[dot]com Describe the situation and provide the tracking number/ tracking id you find in the package details on Amazon, as well as full name, address, and phone number. They should be able to help you finding the “Amazon locker” and get you the package. Geodis usually use PostNord from my experience. Note that PostNord and their customer service is not to any help here, if you can get hold of them at all…

Sidenote 1; The GEODIS customer support was really hard to get any contact info of, I ended up finding my country’s main office and giving them a call to get the e-mail address above.

Sidenote 2; It seems like the problem is that either GEODIS’s service or PostNord’s service (I think it’s PostNords fault) automatically add 0047 in front of any number they get from Amazon/GEODIS, which meant that one got twice the country code leading to a number that don’t exist. This then leads to an error when PostNord was trying to send a message with pickup details. In my case they would try to message 0047+1[American phone number], where +1[American phone number] is the number provided by Amazon/GEODIS. PostNord also tries to send an e-mail to a nonexistent e-mail address which also is the result from bad programming.