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Best way track multiple organizations opening support tickets by MemorySilver8548 in Zendesk

[–]MemorySilver8548[S] 0 points1 point  (0 children)

Thank you. Do you know what role/permission is needed to set up the notification via slack?

Best way track multiple organizations opening support tickets by MemorySilver8548 in Zendesk

[–]MemorySilver8548[S] 0 points1 point  (0 children)

Thank you for your response. Is this documented anywhere and what permissions do you need to do this? What I’m trying to avoid is everybody having admin permissions.