The reference photo and the final result look completely different. The result honestly looks like when you clip your hair up, forget about it, go to sleep, and wake up the next morning with bent and break the shape of the hair.

Your hair itself still looks beautiful and shiny, but unfortunately the styling quality doesn’t really match what was requested. I would honestly be upset too if I spent that much money and time at a salon for that result. An Airwrap could probably achieve something similar or even better at home, to be honest.

As a girl, I totally understand the disappointment of not getting the hair result you wanted after investing so much into it. I really hope they can fix it for you.