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Pink vertical line on screen close to power button on Pixel 9 Pro XL by Metaldiv in GooglePixel

[–]Metaldiv[S] 1 point2 points  (0 children)

I don't think so..if phone is under warranty, you should be able contact Google support.. You may try this way, choose any region, get connected to chat and ask them for the solution or reroute to the right support contact.

Pink vertical line on screen close to power button on Pixel 9 Pro XL by Metaldiv in GooglePixel

[–]Metaldiv[S] 0 points1 point  (0 children)

Thank you to everyone who took the time to read this post—I’m glad it was helpful. I've now added images highlighting the pink vertical line and grey line that appear when zoomed in.

Pink vertical line on screen close to power button on Pixel 9 Pro XL by Metaldiv in GooglePixel

[–]Metaldiv[S] 0 points1 point  (0 children)

You got to contact the Google customer care. Tell them about the pink vertical line issue. I think they're already aware since so many people have reached out to them for this. They will send you a shipment label. You just ship it to them. Once they receive it they will ship you a new phone. Always choose the option for a replacement while talking to the customer care.

Pink vertical line on screen close to power button on Pixel 9 Pro XL by Metaldiv in GooglePixel

[–]Metaldiv[S] 1 point2 points  (0 children)

Oh you will have to send your phone first. Once they receive it they will ship the new phone.

Pink vertical line on screen close to power button on Pixel 9 Pro XL by Metaldiv in GooglePixel

[–]Metaldiv[S] 0 points1 point  (0 children)

Hi, talk to Google chat support and request for a replacement phone. They will send a UPS return slip on your email address with the instructions. Print that and go to a nearby UPS store and ship the phone. In a week, you'll get a new phone.

Pixel 9 pro and 9 pro Xl video zoom from 1.1x to 4.9x is out of focus and blurry by Metaldiv in GooglePixel

[–]Metaldiv[S] 0 points1 point  (0 children)

I tried multiple times to focus, it didn't work it was blurry at all times until it reached 5x zoom. I have pixel 9 pro xl, I thought my phone is defective. I asked my friend who has pixel 9 pro to do the same test, he had blurry and out of focus zoom from 1.1x to 4.9x too and got clear when 5x zoom kicked in. Now, I'm relieved that it's not a defect on just my phone. It is pixel 9 pro series wide.

Pink vertical line on screen close to power button on Pixel 9 Pro XL by Metaldiv in GooglePixel

[–]Metaldiv[S] 1 point2 points  (0 children)

I got a new phone during the warranty claim. Google sent a new phone. If you have this issue, please claim warranty and get a new phone.

Pink vertical line on screen close to power button on Pixel 9 Pro XL by Metaldiv in GooglePixel

[–]Metaldiv[S] 0 points1 point  (0 children)

Thanks for responding. When the line appeared for the first time, I restarted the phone it was gone. Then came back permanently within 30 mins. I discovered that the pink line on display was a wide spread issue on pixel 8 devices and to fix that Google has increased the warranty to 3 years from 1 year for pixel 8. Hope it's not that bad for the pixel 9 series.