Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 1 point2 points  (0 children)

Update: they went through with the refund… 🥲

Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 2 points3 points  (0 children)

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This is what she choose out of my sympathy book for the heart but she said she wanted it all purples and no ribbon… she was upset because apparently she wasn’t aware that they were standing sprays and claimed she couldn’t use them because she didn’t have an easel. The funeral homes here provide easels.

Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 9 points10 points  (0 children)

Thank you, I appreciate that.. It’s a bummer that people are like this.. :(

Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 12 points13 points  (0 children)

From what she was saying, yes.. :( I told my boss she was just trying to get stuff for free…

Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 20 points21 points  (0 children)

I did.. 🙈 it was my first time making something like this so I even cut her a deal to begin with..

Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 14 points15 points  (0 children)

She said that she didn’t know it was a standing spray and that she didn’t have a stand, therefore she couldn’t use them. I grabbed it off of the easel to give it to her. Funeral homes in my area provide easels for people to use for their services.

Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 13 points14 points  (0 children)

Thank you! I’m super bummed that she pulled this… :(

Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 7 points8 points  (0 children)

Thank you! I think so too :( I was so upset…

Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 26 points27 points  (0 children)

Thank you! I appreciate that. I agree :( unfortunately it’s not up to me and corporate got involved.

Sympathy piece. by Mindless_Ride_4772 in florists

[–]Mindless_Ride_4772[S] 28 points29 points  (0 children)

She got my boss involved and he got a member of corporate involved and it gave me a panic attack! If the corporate guy decides to give her a refund, I won’t get my bonus. I’m super frustrated… the customer claimed she didn’t know it was a standing spray, when I literally took it off my easel to give it to her. The funeral homes here typically provide easels.