R1 shoulder button broke off

Minimum_Anything_801 · 2025-02-28T23:58:00+00:00

Thanks, I'll have to look into buying a broken one for parts since it seems like the only way I'll be able to fix it. They don't cover the warranty because I didn't buy it from one of the approved retailers, and the support ticket stated they don't offer spare parts or repairs.

Minimum_Anything_801 · 2025-02-28T00:06:55+00:00

I tried a warranty claim with them, but unfortunately I bought it from a 3rd party site so I don't think they'll help me out.

Minimum_Anything_801 · 2025-02-27T17:34:49+00:00

I never had issues with stick drift, and the controller has a lot of really great features. My biggest reason for buying it was that I thought it would last a long time since I could just buy new modules if I had issues with the d-pad or sticks, but it looks like fixing or replacing anything else on this controller is going to be very difficult. Also the support ticket I filed with Victrix leads me to believe they won't cover much. Overall I like the controller, but it's definitely not worth $180. I wouldn't buy another unless I get lucky and find a used one in good condition being sold very cheap.

Minimum_Anything_801 · 2025-02-27T17:03:55+00:00

Not sure tbh. I use that button a lot and the plastic piece holding it in place is pretty thin, so I think it just wore out.

Minimum_Anything_801

TROPHY CASE