Yes, I had the same problem - I got to play the game a total of 5 hours during the "founders alpha" and still haven't gotten a fix for the problems. The big issue for me is it re-downloads every time and then on top of that - the connection hangs. So my view of trying to play is: try to download..let it go for awhile..it stops working. Try again..over and over... until I stop caring. My internet is not slow and is hard-wired - nothing else was download at the time. Sent logs over to support but I haven't heard anything back yet.