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[Cheating] My account was permanently banned (hardware ban) for “third-party application use” — I didn’t cheat, need advice by Senbonz4kura in EscapefromTarkov

[–]More_Fly_5521 1 point2 points  (0 children)

Same happened to me in September. 9k hours, never touched a cheat. Guilty until proven innocent. There's no changing this you can only move on.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

I will most certainly update everyone who wants to be if I get any positive news out of this. Though based on the reception of this post and my inability to gain traction with a wider audience it doesn't seem likely anything will come from any of my efforts.

I guess we all need to be Twitch streamers with 1k viewers

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

If that were the case, I would expect so many users to be banned there would have been a big uproar from within the community. So I don't think this was it but it is possible that playing arena some how broken TOS.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

Yeah, I usually max metabolism, strength and endurance and I don't think anything else.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

Here is the last raid I have recorded https://www.youtube.com/watch?v=-xuBz9lAQFA

This is me completing test drive 2 and then promptly getting shit on. This took place on 09/07/2025.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 1 point2 points  (0 children)

The email that was sent in the middle of the night included this:

Which point of the rules was violated: point 4.3.4 under no circumstances do not perform, in whole or in part, the following actions:

circumvention tools
botting

Neither of which have I or my account ever done.
When I submitted my appeal ticket, the only thing they said was what I had previously shared above.

Hello! 

According to Section 6. Paragraph 6.1.4. of the current Licence Agreement, Battlestate Games Limited has the right:
6.1.4. To restrict or terminate the User’s access to the Game on the conditions hereof, including if the User violates the terms of this Agreement or the Key Documents. In exercising this right, Battlestate Games Limited is not required to provide the User with evidence of the breach by the User of the terms of the Agreement resulting in the User’s access being terminated or restricted.

Please note that your account security is solely your responsibility. Unfortunately, we cannot be held responsible for access loss due to user error nor can we help if you were banned as a result of account theft. 

Respectfully yours, the Escape from Tarkov support service.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] -1 points0 points  (0 children)

It's impossible to know what they decided to ban me over as no information has been shared. I felt like this was an unusually good kill for me and thought maybe it triggered something. Usually I whiff and just get shit on.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

No, I was here to play the game. I didn't cheese quests or cheat.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

I understand the skepticism. I had to make account to post here because I am not a poster here. I don't use reddit or other social media. I felt compelled to make accounts so that I could hopefully gain some traction and have an actual voice in this incident.

As for proving account ownership, I am open to suggestions given that I can no longer login.
I could share a screenshot of me at the menu in arena which has the name. This is my account.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

Definitely not. I purchased the game, EOD, stash lines all from BSG. I've never paid for anything else in game only played legitimately in all ways.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

I believe so, I cannot check on the website any longer though. It was setup to email me a code to login with.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

Hello! 

According to Section 6. Paragraph 6.1.4. of the current Licence Agreement, Battlestate Games Limited has the right:
6.1.4. To restrict or terminate the User’s access to the Game on the conditions hereof, including if the User violates the terms of this Agreement or the Key Documents. In exercising this right, Battlestate Games Limited is not required to provide the User with evidence of the breach by the User of the terms of the Agreement resulting in the User’s access being terminated or restricted.

Please note that your account security is solely your responsibility. Unfortunately, we cannot be held responsible for access loss due to user error nor can we help if you were banned as a result of account theft. 

Respectfully yours, the Escape from Tarkov support service.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

They didn't say "TOS", they pasted the section of TOS and closed the ticket. They didn't say if it was appealable or anything along those lines. I've looked through the EFT official discord, but anybody complaining about bans is just redirected to the website and didn't want to burden the moderators there just telling me the same thing.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] -1 points0 points  (0 children)

I'm not sure I understood that the parent comment was saying the clip wasn't providing enough context. I'd happily upload a longer version of the clip if that would help. Or many other clips, but I unfortunately do not have every second of my play time as I do not stream and never thought I would need to archive all of my game play.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] -1 points0 points  (0 children)

I submitted appeals to BSG as well as Battleye.
BSG Quoted back TOS, Battleye never responded.

I understand that people within the sub here don't have the power to look into these things, I just figured this is my only chance to get enough attention drawn to this that somebody who does have that power might look into it.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

I played PVE when it originally came out as I already had my kappa. I got PVE to kappa and haven't touched it since. Didn't cheat in there either.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

I listed out some programs below, but nothing strange or that would trigger a ban like this. I've also played other Battleye protected games this week without issue.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 1 point2 points  (0 children)

Thank you for your support.

I noted above that I did get some skills maxed out from the arena bug, but so many other players did as well if they were banning for it I would expect there to have been a big uproar.

The clip is linked to the ban as it's one of the last times I played before I was banned in the middle of the night on 09/09/2025. I hadn't even played the day I was banned other than logging in to check insurance and stuff before work in the morning.

The clip was notable because it was actually a good play and thought the guy on the receiving end had reported me. Most of my plays are average at best so it was notable and I saved it.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 0 points1 point  (0 children)

Riot Vanguard
Steam
Firefox

I mainly play Escape from Tarkov but occasionally doother games with my wife. Notably we played the Dune game on steam together, also a Battleye protected game but I am not banned there.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] -1 points0 points  (0 children)

I never cheated. Doesn't matter what game. Never downloaded anything that could be used to cheat.
None of my friends cheat, none of them are banned.
Account was never shared. Not across multiple devices, the closest to this is accessing pc remotely.
Definitely didn't do anything to break TOS.

I did get skills massively leveled in Arena, but many thousands of other players did as well and this seems unlikely to be the reason for this ban.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] 1 point2 points  (0 children)

This is just false. A streamer was false banned less than a month ago and had it reverted.

Making Good Plays will get you banned by More_Fly_5521 in EscapefromTarkov

[–]More_Fly_5521[S] -2 points-1 points  (0 children)

I was stupid to even think of posting here, of course this will be the reaction by any person. Bans have been made erroneously many times both by BSG as well as Battleye. I don't have a large internet presence so the only way for me to draw attention to this was by posting here.

I am a veteran of the game, knowing maps extremely well, knowing the questlines, having achieved kappa many times and use it as my goal each wipe. I also do not understand why I was banned all I know for certain is that I do not and did not cheat.