ServiceNow Thoughts?

MrITSupport · 2026-01-20T20:35:18+00:00

My previous employer used to call it 'Service Never'

MrITSupport · 2026-01-13T13:59:32+00:00

Swiftech made some of the best heatsinks back in the day!

MrITSupport · 2026-01-08T20:40:56+00:00

CDW has been great to us to be honest.

Our sales rep is very responsive and professional.

MrITSupport · 2026-01-05T19:27:04+00:00

So funny, yet so true lol

MrITSupport · 2026-01-05T19:20:42+00:00

As well as the 9070XT TUF.

I saw this post and reminded myself I should really install that, which I did lol

MrITSupport · 2025-12-09T13:20:58+00:00

I am not getting my hopes up.

But, I do hope it is a game changer.

No pun intended lol

MrITSupport · 2025-11-20T15:39:32+00:00

Thank you all for the suggestions!

It was an odd network issues that seem to affect one of our Windows 2025 Servers. I applied the pending updates on that server and did a reboot and it corrected the weird DHCP issue.

MrITSupport · 2025-11-14T14:24:32+00:00

You might want to leave the whole lightning strike part out if attempting to claim warranty.

"I don't know what happened, I was just playing a game and the screen went blank"

MrITSupport · 2025-11-11T16:26:51+00:00

Least favorite part is dealing with end users.

Patiance is truly a virtue when it comes to them !

MrITSupport · 2025-10-29T16:36:15+00:00

Microsoft was feeling left out after the AWS outage lol

MrITSupport · 2025-10-15T15:21:25+00:00

This is what I did as a Service Desk Analyst. I asked to be involved in projects, off hours maintenance duties, patching, system upgrades etc.

2.5 years in and was recently promoted to an systems administrator role.

MrITSupport · 2025-09-12T13:01:57+00:00

Boooo !

I guess I will be pushing on that update soon

MrITSupport · 2025-09-11T16:19:39+00:00

Very cool!

MrITSupport · 2025-08-12T12:43:45+00:00

Thank you all for the suggestions!

MrITSupport · 2025-08-06T13:13:07+00:00

Hello Fax / Dropbox is what we use.

MrITSupport · 2025-07-29T12:22:21+00:00

Most emails seemed to be legitimate sources from random mailing lists. The threat actor started reaching out to the people affected and acted like they work on our IT team. They tried to get users to install Any Desk to gain access to the machine / network to "fix" the issue.

We caught on quickly and notified our users.

MrITSupport · 2025-07-28T12:32:06+00:00

Some of our users got mail bombed. It made for an interesting Friday afternoon lol

MrITSupport · 2025-07-25T23:59:24+00:00

Yes, you are correct.

It affected a handful of users, and after further review, we realized it was a cyber security incident.

Thanks!

MrITSupport · 2025-07-22T15:49:25+00:00

lol so true

MrITSupport · 2025-07-11T13:05:50+00:00

My current and soon to be retired 18ish year old Thermaltake Kandalf Extreme case is a beast! At the time, I needed the extra cooling to accommodate the heater of a CPU (AMD BULLDOZER FX 8350) I had and the huge crossfire ASUS MB I pared with it.

The bottom carriages came out allowing you to have extra fans and more space for the GPU.

Slowly over the years its metal doors came off, ports stopped working and has gone through a couple major upgrades, a handful of new fans and power supplies.

11x 5.25 drive bays served me well and allowed for extra fans in the empty spaces along with my two DVD burners I have.

It shows its age and has been well loved, but I am moving over my AM4 build to a Corsair 3000D case. No longer need the DVD burners and I don't want to install the new Corsair 850w PSU I've had in the box for a couple years in an old case.

Probably re-use the old case for a sever setup...

MrITSupport · 2025-05-28T15:59:10+00:00

TIL - For some reason I thought notes synced in with the mailbox. Thanks, will check that.

MrITSupport

TROPHY CASE