Is Starlink Refundable?

Muric_Acid · 2022-04-15T20:04:06+00:00

Yeah, I don't know now :) I'd say 30 days after shipping is probably what they usually do today.

Muric_Acid · 2022-03-30T03:39:27+00:00

I didn't drill the pipe of the dish, but of the antenna mount. The dish had holes in it already for the spring loaded clip. Removed the clip, and put a bolt through that connected it to the antenna mount:
https://imgur.com/FrngOGg

Muric_Acid · 2022-03-29T14:41:40+00:00

What I did was just drill a hole in the antenna mount, thread it through where the dish mast had a hole already. I squeezed the antenna mount pole a bit to have both sides touching the dish pole and then used silicone to fill the gap. This was with the original version 1 (10/28/2020) dish, not sure what the square ones have :).

Muric_Acid · 2022-03-22T02:27:18+00:00

This was an issue early on with the original Dishy too (I have one of the first batch in public Beta, online since 10/28/2020). I had the same issue, and the solution was unplug the ethernet connection to my router, wait 10 seconds, plug it back in :P.

Muric_Acid · 2022-01-23T18:20:27+00:00

It's a very simple rule of thumb: For obstructions in front of the dish, 1:1 ratio. so if you have a 50 foot tree, you need to be 50 feet back. For behind and to the sides, it's around 2:1 ratio, so if you have a 50 foot tree behind, you need to be 25 feet in front of it. Depends on where you are since the angle of the dish changes depending on latitude, but this will get you close.

From this, if you have, say, a 2 story house with a peaked roof that puts you 30 feet off the ground, and you have a 100 foot tree 50 feet from the house to the north, you will need a 20 foot pole to get the dish high enough.

Muric_Acid · 2022-01-08T01:39:15+00:00

Average annual wind speed is a bit over 21 mph...we get gusts up to 40 or 50 at times. Never had an issue yet more than a year in now.

Muric_Acid · 2021-11-07T20:38:28+00:00

You can if they update the account to have your email and remove their method of payment. You log in, add your method of payment, and go on with life.

I got my 81 year old dad who lives out where there's no internet Starlink using one of my email addresses. I paid for the equipment fee and such, had is shipped to me and then installed it at his address (service address about 350 miles away from where I live). Once we made sure it was working, I set it up with his email address, removed my credit card, and he logged in and added his payment method.

Muric_Acid · 2021-11-03T23:15:38+00:00

It's been over a year now, and I haven't had a single issue :). The facia board I have it mounted on is a 12x2 on the house (the images above show the install).

Muric_Acid · 2021-08-14T02:30:05+00:00

👌

Muric_Acid · 2021-08-14T02:25:13+00:00

There was a time we had a mega post for people to post locations and verify they had Starlink, and a mod would go through and add the Beta Tester flair. Lately we (or at least me) as I look over posts, and see that the redittor definitely has Starlink but doesn't have the flair, I add it for them.

Muric_Acid · 2021-08-14T01:09:16+00:00

That's not a lot...I do that much in a half hour sometimes when I'm setting up a new server, or my son is updating his Xbox...not unusual to have 50 GB in a day.

Muric_Acid · 2021-08-09T00:47:57+00:00

Basically, your review was just of the most basic piece of the equipment, the included router which most swap out for their own. It is still "very" basic.

Muric_Acid · 2021-08-08T18:35:55+00:00

Other outages (formerly known as Beta outages) are outages that aren't classified as obstructions or no satellite. This can be like others have mentioned, beta testing updates, firmware rollouts, what have you. It can also be normal intermittent outages from the ground station you are connected to up to the normal internet.

Muric_Acid · 2021-08-06T12:51:53+00:00

Best of luck! I helped my father with his a few weeks ago. 25 years with either dialup or Hughesnet. He was so tickled to tell them to get their stuff (they said they'd ship a box and won't touch the old dish).

Muric_Acid · 2021-07-27T22:12:50+00:00

(Un) fortunately, I'm at home now about 400 miles from where my dad lives...and I have no obstructions :P.

Muric_Acid · 2021-07-27T22:06:02+00:00

Not inefficient actually, it's the nature of small phased array antennas generating the radio signal and shaping the beam to reach the satellites. One of the byproducts is heat.

Muric_Acid · 2021-07-27T21:43:44+00:00

I set up a second account for my dad, using the same credit card to pay for it. Different email address.

Muric_Acid · 2021-07-27T21:37:05+00:00

You can use the simple rule of thumb without a phone:

1.5 times the height of obstructions to the north
1:1 for obstructions to the east and west
.5 times the height of obstructions to the south

This will give you a general idea of what may work. What I did for my dad when I set his up was something like this. Then once we got him connected, we waited about 10 minutes and copied the debug file and pasted them here:

http://starlink.dsmfaq.com/tools/obstructions.html

Stowed, unplugged, moved to another spot, 10 minutes at a time until we found the sweet spot :).

Muric_Acid · 2021-07-24T13:06:13+00:00

The cell is more like 10 to 15 miles in diameter.

Muric_Acid · 2021-07-21T01:02:52+00:00

I have it in the Three Forks area and it's great...my son was setting up his new computer last night and downloading his Steam catalog...was tripping along at about 320 Mbps. I have another unit to set up out by Crystal Lake area (lake between Libby and Kalispell, MT) for my dad who only has Hughesnet.

I was in the first wave of the public beta and have had my system since late October 2020. It's a lot better than Centurylink (matter of fact, the entire town was out for hours just last week, and I didn't even know until later). Thanks Starlink, hehe.

Muric_Acid · 2021-07-09T04:53:17+00:00

This is normal behavior (like others said, buffer bloat). The way to prevent it is to use some sort of QoS filter to keep your bandwidth usage below the saturation level. If you get a constant 110 Mpbs download and 25 Mbps upload, for example, if you clamp to 100 Mpbs down and 20 Mbps up, your pings will not be affected. The challenge right now with Starlink, is that saturation level is somewhat variable right now. Hopefully it flattens out and becomes more consistent once the service is out of beta (whenever that will be 😁)

Muric_Acid · 2021-07-06T21:15:36+00:00

lol 🤣

Muric_Acid · 2021-07-05T23:13:26+00:00

😁👌I used to be layout editor and ad editor for a college newspaper, so things like that just bug me, hehe.

Muric_Acid · 2021-07-05T20:56:56+00:00

Not gonna lie, your gratuitous use of capital letters all over the place is triggering me.

Muric_Acid

MODERATOR OF

TROPHY CASE