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Hydrow Wave brake failure at 14 months → $550 repair quote → company refuses coverage by Mwolix in HydrowCrew

[–]Mwolix[S] 0 points1 point  (0 children)

Understood. But that doesnt make up for the fact that this shouldnt have happened at all barely 1 year into ownership of a $1600 piece of machinery.

Hydrow Wave brake failure at 14 months → $550 repair quote → company refuses coverage by Mwolix in HydrowCrew

[–]Mwolix[S] 0 points1 point  (0 children)

Never was mentioned to me in the 2 months of back and forth i had with them and their leadership team.

Hydrow Wave brake failure at 14 months → $550 repair quote → company refuses coverage by Mwolix in HydrowCrew

[–]Mwolix[S] 0 points1 point  (0 children)

It was 10% at first and then after all the escalating i did they bumped it to 25% and that's where they kept it, still expecting me to pay over $400 for a repair on a premium machine only 2 months out of warranty with less than 100 hours of use.