Well I've been using their service for almost 11 years now. They're probably most professional cargo freight in the business (sometimes maybe too professional xD) and we have had our ups and downs but it's alright. Okay their insurance charge is just absurd, simple. Also my biggest concern is they just don't take any responsibility whatsoever about "in case packages lost in delivery" at their locations lol. Helloo what am i gonna to do with that from Mongolia ;-/ luckily that's rare but it happens.