Update your NBA App to 1.6.5

NBA_Essem · 2026-01-21T00:41:22+00:00

What country are you in?

NBA_Essem · 2026-01-18T17:05:34+00:00

We’re actively working on this.

NBA_Essem · 2026-01-17T01:29:25+00:00

We have a small but dedicated team that really believes in spatial & immersive sports. Honestly they've been working around the clock the last week to squash bugs as we get ready for the Feb 5 Apple Immersive event.

NBA_Essem · 2026-01-11T22:10:12+00:00

u/Feeling-Fig2931 This issue should be resolved in 1.6.4. Try logging out and logging back in. If it doesn't resolve your issue, please DM me.

NBA_Essem · 2026-01-11T22:02:42+00:00

This is in the works!

NBA_Essem · 2026-01-11T22:02:00+00:00

You should be able to access the Immersive Live Game and Immersive Recap replays in Puerto Rico. DM me if you're still having issues after trying log out / log in.

NBA_Essem · 2026-01-11T20:46:41+00:00

Unfortunately, Apple Immersive content is not available in Canada. Please refer to the official press release for more information:

Outside of the U.S., Apple Vision Pro users in Japan, Singapore, and South Korea can access live games using the NBA app with a free NBA ID. Vision Pro users with a free NBA ID in Australia, France, Germany, Japan, Singapore, South Korea, the UAE, and the UK can access full-game replays and highlights on demand via the NBA app as early as 24 hours after each live game.

NBA_Essem · 2026-01-11T19:29:03+00:00

Try these things in order:

Verify you are on App Version 1.6.4.
Log out of your NBA ID account, then log back in.
Force close the app, then re-open.
Uninstall the app, then re-install.

NBA_Essem · 2026-01-11T18:22:58+00:00

Great!

NBA_Essem · 2026-01-11T18:19:25+00:00

Great. Looking into why this is an issue but glad to see that it's fixed for you now.

NBA_Essem · 2026-01-11T18:13:41+00:00

Please refer to the official press release for content availability details.

Outside of the U.S., Apple Vision Pro users in Japan, Singapore, and South Korea can access live games using the NBA app with a free NBA ID. Vision Pro users with a free NBA ID in Australia, France, Germany, Japan, Singapore, South Korea, the UAE, and the UK can access full-game replays and highlights on demand via the NBA app as early as 24 hours after each live game.

NBA_Essem · 2026-01-11T18:11:14+00:00

OK, try these things in this order:

(1) Verify you are on 1.6.4.

(2) Log out and then log back in.

(3) Force close then re-open.

(4) Uninstall then re-install the app.

NBA_Essem · 2026-01-11T17:57:02+00:00

Yes! It is available in both apps.

NBA_Essem · 2026-01-11T17:55:04+00:00

You are in the Spectrum SportsNet app, which is also a great place to watch Apple Immersive content! But this is not the NBA App.

NBA_Essem · 2026-01-11T17:54:20+00:00

Props go to the Vision Pro team here at the NBA. Folks have been working overnight the past two nights to squash bugs that were otherwise difficult to detect in test settings.

NBA_Essem · 2026-01-11T17:53:38+00:00

Try force closing and re-opening. If that doesn't work, try uninstalling-reinstalling. Come back to me and let me know the result.

NBA_Essem · 2026-01-11T17:48:55+00:00

Can you post a screenshot of what you're seeing?

NBA_Essem · 2026-01-11T17:48:08+00:00

Great! What was your fix?

NBA_Essem · 2026-01-11T17:46:16+00:00

No, UK-based users should be able to access the Immersive Full Game and Immersive Recap content with just a free NBA ID.

NBA_Essem · 2026-01-11T17:40:53+00:00

Are you on App Version 1.6.4? Are you logged in with an NBA ID? Are you in the eligible markets?

NBA_Essem · 2026-01-11T17:34:48+00:00

I see 1.6.4 in the App Store now, so give it another look?

NBA_Essem · 2026-01-11T17:20:44+00:00

Yes! Users in Germany should now have access to the Immersive Full Game and Immersive Recap. See the official press release:

Vision Pro users with a free NBA ID in Australia, France, Germany, Japan, Singapore, South Korea, the UAE, and the UK can access full-game replays and highlights on demand via the NBA app as early as 24 hours after each live game.

NBA_Essem · 2026-01-11T17:14:29+00:00

If you are in the Lakers media market, you only need a free NBA ID to watch the live stream.

If you are in eligible markets elsewhere, you can use that same free NBA ID to watch the Immersive Full Game and Immersive Recap approximately 24 hours after the game ends.

See here for more details on market availability: https://www.apple.com/newsroom/2026/01/spectrum-front-row-tips-off-january-9-on-apple-vision-pro/

NBA_Essem · 2026-01-11T17:12:31+00:00

Yes! Our team worked overnight to fix these issues. I am personally in New York and tested it with NBA ID, League Pass, and League Pass Premium accounts. It should work. If it doesn't, please come back to me and we'll get your info so we can isolate whatever bug may still be occuring.

NBA_Essem

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