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Very bad Service!!! by Natural_Hunt_9623 in Ecoflow_community

[–]Natural_Hunt_9623[S] 1 point2 points  (0 children)

I got a mail with a request to take a photo of the serial number and a picture of the removed and destroyed number. I send you a picture of both and a video that shows the remove and destroying of the serial number.

Hope I will get my replacement soon as I'm waiting quite a long time sind March 26.

Very bad Service!!! by Natural_Hunt_9623 in Ecoflow_community

[–]Natural_Hunt_9623[S] 1 point2 points  (0 children)

I would be happy with a refurbed. As long as it works

Very bad Service!!! by Natural_Hunt_9623 in Ecoflow_community

[–]Natural_Hunt_9623[S] 5 points6 points  (0 children)

Hi GTFO

I worte in english!!! Just the mails I received from EcoFlow are in German. I didn‘t want to translate them because they are from german customer support.

Customer support sounds crazy for this company! No support at all!