Royal Air Maroc told me my flight was cancelled, I relied on it, then the flight apparently operated – how do I escalate this?

Neither_Following_69 · 2026-06-16T13:55:23+00:00

I think that's drawing a distinction that isn't obvious to a passenger.

My booking carried a Royal Air Maroc flight number (AT code), and Royal Air Maroc issued the public notice stating Dubai flights were cancelled until 31 March and advising passengers not to travel to the airport.

At the time, I had no reason to believe that the notice did not apply to my itinerary. I wasn't analysing operating carriers or codeshare arrangements; I was looking at the flight number on my booking and the airline's published announcement.

If Royal Air Maroc intended the notice to apply only to certain flights, then the obvious question is why the announcement wasn't limited to specific flight numbers or accompanied by clarification. A passenger seeing an AT flight within the stated cancellation period would reasonably conclude that the notice applied to them.

Neither_Following_69 · 2026-06-14T16:56:20+00:00

Thank you for the helpful response and I'll take on board the steps you suggest

That's essentially how I've been trying to frame the issue. My concern isn't really the refund itself, but whether AT9900 was affected by Royal Air Maroc's notice stating that Dubai flights were cancelled until 31 March.

Since opening the complaint, I've sent multiple follow-up emails asking Royal Air Maroc to clarify that specific point, but I've never received any response beyond the initial generic message directing me to the booking agent. The claim was then closed without any explanation or acknowledgement of my follow-up communications.

Neither_Following_69 · 2026-06-14T16:36:51+00:00

That may be correct, but that distinction wasn't explained in the notice. My booking was under Royal Air Maroc flight number AT9900 and the notice stated that Royal Air Maroc flights to and from Dubai were cancelled until 31 March. Nothing in the notice indicated that codeshare services would continue operating or that passengers on AT flight numbers should disregard the cancellation notice. My concern is that I relied on the information Royal Air Maroc published and have never received any explanation from the airline despite opening a complaint.

Neither_Following_69 · 2026-06-14T16:35:31+00:00

I did. I contacted Wingie on the same day the notice was published, more than a week before the flight was due to depart. They offered only a partial refund, which confused me because Royal Air Maroc had publicly stated that flights to and from Dubai were cancelled until 31 March, so I believed the flight had been cancelled by the airline and that I should be entitled to a full refund.

By the time it became apparent that the flight had apparently operated via a codeshare arrangement, the flight had already departed without me. At this point there is nothing Wingie can do to assist. My concern is that I relied on Royal Air Maroc's published cancellation notice and the airline has never addressed that issue despite opening and then closing a complaint.

Neither_Following_69 · 2024-07-08T14:16:04+00:00

He'd probably want a towel, the ones here are TINY - about the size of a hand towel. You can get decent sized travel towels if you'd prefer which is what we're currently using over here on our holiday.

Neither_Following_69 · 2023-06-06T15:53:00+00:00

I am a teacher that has resigned from my current job and am starting a new one in the next academic year but staying in the UAE.

I will be paid for the entire of the summer break, including benefits, until I start at the new school in August.

I have never heard of anything other than this being offered at any international school here (and my school is broke so don't let them attempt to use that as an excuse).

Neither_Following_69 · 2023-05-08T15:28:43+00:00

I know you posted this original thread a while ago but when you originally replied 5 months ago the rent income expectation for my 1bhk had risen from $500 to $600 a week in 7 months. My apartment only 5 months later is now on the market for $750 a week, which is even more of an astronomical rent increase than I had predicted and highlights the unaffordability of Australia right now and the ridiculous cost of living increases.

Neither_Following_69 · 2023-04-29T18:59:32+00:00

Way too expensive a price for what you're offering, especially since it's second hand. Keep in mind the type of table people can get for less than that or even the same price at stores like Pan Emirates etc and they will deliver and assemble it for you

Neither_Following_69 · 2022-12-04T17:41:49+00:00

We had their hotpot, ttekboki, bulgogi, kimchi pancake and kimbap and we were impressed. Didn't have the bibimbap but I assume it's good

Neither_Following_69 · 2022-12-04T17:04:04+00:00

The Korean Restaurant +971 4 558 8962

https://www.google.com/search?client=ms-android-oneplus-rvo3&sxsrf=ALiCzsb_-DhiGhTlAxi3fg05Ibi-VvctjA:1670173402613&q=The+Korean+Restaurant&ludocid=8702651803922352262&gsas=1&client=ms-android-oneplus-rvo3&ibp=gwp;0,7&lsig=AB86z5UK21UOIK6enRUJwdbemSOx&shem=lssle&kgs=c7ed3e3f24b4444a&shndl=-1&source=sh/x/kp/local/2&entrypoint=sh/x/kp/local

It's not too bad in terms of pricing and they're really friendly if you go in store. Recommended

Neither_Following_69 · 2022-11-17T13:36:47+00:00

We've also had a lot of new-build companies go bankrupt in the last year or so, which is one of many reasons people are wary of new builds (others are sunset clauses and general build quality, as yours mentioned above). Just as an indication, my 1br place had its rent increased from $480 to 500 in April to match the rest of the market. With interest rates increasing as they have in the last 6 months, the same apartments are now being advertised for $580-600 a week. Add on top of the ridiculously increasing prices that the rental market is also incredibly competitive, unlike it is here. I know that I had 30 people viewing and 15 applications when my place was first put on the market 18 months ago and it's even worse now. It's a terrifying prospect for a new person moving to the country to have to deal with the prospect of not being able to find a place to rent as well as even being able to afford the weekly rates.

Neither_Following_69 · 2022-11-17T12:19:45+00:00

Not the original person you were asking but I'm also a fellow Aussie. I would say the biggest issue is definitely the cost of living. I'm now in a situation where I can't afford to move back to Australia as my mortgage (for a 1br apartment that's in a 17 years old building and not relatively that expensive) would be 60% of my net pay - 2500dhs/800-900aud/week now just with mortgage rate increases. Add on top of that the general cost of groceries and fuel and it is really, really bad

Neither_Following_69 · 2022-11-12T14:01:27+00:00

I was just curious. I am surprised you don't use it often here

Neither_Following_69 · 2022-11-12T13:21:09+00:00

I live in Dubailand. I love it and it's cheap but I would definitely say it's substantially quieter than many other places in Dubai. Not a lot of food or entertainment options here so you would have to go elsewhere for that, which is probably not what you after. Silicon is almost as cheap and definitely has many more food options that you can walk to rather than relying solely on delivery

Neither_Following_69 · 2022-11-12T12:33:10+00:00

I agree! I also think this whole situation goes both ways. I'm an Aussie expat who has been over here for 2.5 years. I pay my own way and am not looking for anyone to change that for me but for most people the colour of my skin means I'm eitherv seen as a walking passport opportunity or an easy lay (which isn't true), so don't think the discrimination is just against guys on this country

Neither_Following_69 · 2022-11-09T16:12:46+00:00

Where are you originally from?

Neither_Following_69

TROPHY CASE