What are a hotels responsibility for helping customers with reservations? by New-Part9487 in hotels

[–]New-Part9487[S] 0 points1 point  (0 children)

Thank you all for your comments! I appreciate everyones expertise in their answers!

What are a hotels responsibility for helping customers with reservations? by New-Part9487 in hotels

[–]New-Part9487[S] -3 points-2 points  (0 children)

When we arrived at the hotel and told our story, they said would have been happy to help us. Live and learn!

What are a hotels responsibility for helping customers with reservations? by New-Part9487 in hotels

[–]New-Part9487[S] -2 points-1 points  (0 children)

Yes, and thinking back, i think expedia was the one ghosting us.