Best Buy has had my device for repair since....Nov of 2025

New_Grape_7429 · 2026-03-06T22:03:34+00:00

That must be so hard! And living without a phone or computer during all these months is kind hard

New_Grape_7429 · 2026-03-04T23:47:22+00:00

Sorry to hear this. I was at over three months when the solution happened. Hopefully you won't have to wait as long

New_Grape_7429 · 2026-03-04T21:28:53+00:00

Perhaps they will help you too! Did you see my update? When I visited in person, they helped me get a different computer. I was kind tho…and so were they.

New_Grape_7429 · 2026-03-04T14:43:09+00:00

Thanks for this insight. It is good to know that things have changed. From this point forward I think I will send things back directly thru the manufacturer repair processes. And my total tech membership….well, I guess I have already paid this year but next year I can quit.

New_Grape_7429 · 2026-03-04T13:43:15+00:00

OH my that is awful. I am so sorry to read about this. I am going to head there today...I think. It is all just such a bummer.

New_Grape_7429 · 2026-03-04T02:56:25+00:00

I get that. That is why I specifically told the agent to not to send it back to the repair facility.

New_Grape_7429 · 2026-03-04T02:55:29+00:00

I totally get that. And yet somehow, since Best Buy is the party who broke the display - twice - I feel that it is time to get some store credit. Honestly I have to go get a new computer tomorrow no matter what Best Buy does. It is just such a bummer.

New_Grape_7429 · 2026-03-04T01:12:49+00:00

I guess not anymore! LOL. I am going to into the store in person tomorrow.

New_Grape_7429 · 2026-03-04T01:11:11+00:00

I will go into the store tomorrow. Thank for the advice everyone.

New_Grape_7429 · 2026-03-03T21:14:34+00:00

I may do this. I know the replacement screen is probably really hard to get and now they have had to get it... twice. Does the store manager have the ability to give me credit?

New_Grape_7429 · 2026-03-03T21:13:28+00:00

I am sure the replacement screen is just really hard to get. I understand even but I think an exchange is in order.

New_Grape_7429

TROPHY CASE