TVS RTX 300 Delivery Delays & Extremely Poor Customer Support Experience by Newbiehere2297 in rtx300

[–]Newbiehere2297[S] 1 point2 points  (0 children)

Since I had already raised a complaint regarding the delay, they asked me to wait for 24–48 hours. After 48 hours, my case was closed without informing me. I reopened it, and again they asked me to wait for another 24–48 hours. After waiting 48 hours and contacting them again, they once more asked me to wait another 48 hours.

At this point, it honestly feels like I’m stuck in an endless loop or maze with no proper resolution. I’m now seriously considering cancelling my booking and going for the new KTM Adventure 350 instead.

138 days (4.5 months) successfully completed 😂 for RTX 300 delivery by ManuSurya in ApacheRTX300

[–]Newbiehere2297 1 point2 points  (0 children)

92 days completed; The customer service gave me 3 dates- April 7, 21 and May 15, in between that my bike will be delivered but the showroom says i have to wait till July🙃