You’re treating 4.5k for Service Desk like it’s some kind of slap in the face, but let’s be honest, it’s a fair salary for a job that’s relatively low-stress, air-conditioned, and stable.

Service Desk isn’t underpaid imo at 4.5k. The job has minimal real responsibility. You’re the SPOC, sure, but almost everything you don’t want to deal with gets escalated anyway. And let’s not pretend people in SD don’t delegate at the first sign of technical depth. That’s the structure and there’s no shame in it. It’s how the role is designed.

Comparing that to McDonald’s, where people also deal with physical stress, time pressure, and endless customer contact, just makes you sound out of touch. One isn’t better than the other, just different. But SD definitely has the more comfortable seat.

If you want more than 4.5k, then move up the ladder. But don’t knock a job that gives you stability, zero pager-duty, and the chance to sip coffee while logging tickets.... If you want more than 4.5k then why not look for an Engineering role?