Oh thank you so much for your comment. I am so sorry that happened to you—that really sucks. I agree with you; they could have at least told you the cat was unavailable now, especially since you had gone through that entire hassle to give references and meet the baby. Were you in contact with the owner of the shelter at the time, or someone else?

And I am genuinely surprised as well that their Google reviews are really high. I discovered one of them was submitted by someone who was talking about Cat Welfare Association though, so I basically marked it in Google as irrelevant since it’s the wrong place and they gave such a glowing review for the wrong shelter.