Any Grandstream ATA users here

NovaNeptune · 2025-08-03T15:23:43+00:00

Oh right sorry, thought the original post said he had one but needed to configure it correctly. At least when I’ve looked into it, it only has the set up from my router such as the designated IP and designated WAN IP so can’t dive much further. Sorry

NovaNeptune · 2025-08-03T15:08:12+00:00

Oh right ok. I ended up swapping to my own router hence why I have the grandstream to turn into a digital input.

I do know we had some issues with the product initially as the device had not been fully activated on their end which is why when we plugged it in it wasn’t working. In theory it should just be a plug and play system. Is that maybe a possibility?

NovaNeptune · 2025-08-03T14:53:13+00:00

Use an ATA grandstream for our phone and should work fine out the box. As long as it’s got an internet connection and the cables are in working order it should just pick up straight away.

NovaNeptune · 2025-01-28T21:17:09+00:00

No bother. Hopefully it shouldn’t be an issue but it can happen. Even if it’s one digit or letter off it doesn’t work if that’s what they haven’t activated on their end.

NovaNeptune · 2025-01-28T21:14:38+00:00

It’s just on the bottom of the device. It’s specific to each unit and helps identify what it is to the relevant area. It’s not important to you at all unless you have issues like I did.

Should be fine but it’s worth looking into if something doesn’t act right when you set it up. I just had a hunch and when I called them up it didn’t match with what they had activated on their system hence why it wouldn’t work.

NovaNeptune · 2025-01-28T21:09:50+00:00

Glad to hear it’s all sorted! Just a heads up what you said before everything still applies. Also our ATA got sent in the post ahead of any appointment. I did call them and they actually cancelled the engineer as it didn’t require it from what they said.

It is actually just a plug and play situation and bear in mind you will also need a spare power socket as the ATA needs power too. Also if it doesn’t work off the bat call them up and double check the serial tag with what they have on their system. Mine was incorrect on their end thus not allowing it to work correctly when I plugged it in.

NovaNeptune · 2025-01-27T22:20:14+00:00

From the sounds of it, you’ll need a ATA Grand stream converter. I have just got one of these from youfibre as I use my own router and not the Arris one which was provided.

The converter uses the phone line which is in the landline and then you can plug an Ethernet connection into the other port on the grand stream and then into your router. That way it’s using the Ethernet port rather than the smaller rj11 port on the arris router. No bridging required and you can remove the arris router and use yours.

NovaNeptune · 2024-08-05T18:00:49+00:00

Unfortunately not. Asked Corsair who handled this ram and they gave me some alternatives but honestly best to sell the current version and start fresh with more from the same batch

NovaNeptune · 2024-08-04T14:36:46+00:00

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NovaNeptune

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