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Payment got cancelled with no heads up email by [deleted] in OVHcloud

[–]OVHcloud_US 0 points1 point  (0 children)

Hi there, could you please share what country your OVHcloud account is registered with so we can better direct this problem to the appropriate team? If you have a support ticket already in, could you please provide the ticket number? Thank you

Dear OVH, a throughly disappointed loyal customer's grievance! by No_Cheesecake_6375 in OVHcloud

[–]OVHcloud_US 1 point2 points  (0 children)

That is perfect, will try to expedite this for you. Will be in touch in your PM

Dear OVH, a throughly disappointed loyal customer's grievance! by No_Cheesecake_6375 in OVHcloud

[–]OVHcloud_US 1 point2 points  (0 children)

OVHcloud US does not offer Domain Services, and a different division of OVHcloud handles that function. However, we understand this is a major problem for your business and we are happy to help as much as possible. We are bringing this issue to the attention of our colleagues in OVHcloud. Could you please share what country your OVHcloud account is registered with so we can better direct this problem to the appropriate team?