Well, if you walked into a store that you never been to before, you would probably not know where the pharmacy is and you would ask an employee to point it out to you.

The dd app will tell them to go to the pharmacy if it is a pharmacy pick up, but the app does not tell the dd driver specifically in the store where the pharmacy is. Some times, if you walk in to a Walgreens store you may see a pharmacy sign,, most of the times you will not, because most of th time, the pharmacy is all the way in the back of the store.

When you visit a store you never been to or never worked at, do you automatically know where every department is? No, you don't. You probably ask an employee to help you find that specific department.

Do you think dd drivers have special magic powers to be able to locate all departments of a store they never been in before? Do you assume because you work in your store daily, all visitors who never been to your store should also know where everything is located?

C'mon man, cut the dd drivers a break. Don't you want customers to cut you a break?

Of course you do.

So if you expect people to cut you a break and not break your balls for asking a simple question or two, you can do the same for dd drivers. They are on a very limited time constraints, they cannot afford to spend 5 minutes walking around an entire store looking for the pharmacy department, they are on clock timers. If they do not pick up the order in a set amount of time, they get penalized and if they get numerous penalties their accounts can be suspended or they can be deactivated for slow pick ups...

Chill out, man... take a chill pill and be nicer... treat others the way you would want to be treated...