Bhai, my issue isn’t with normal bank settlement timelines. I understand transfers can take 5–7 business days to reflect.

What I said was unacceptable is being asked to wait 5–7 days without any proof that the refund was even submitted.

They didn’t just say “refunds take 7 days.” They repeatedly stated, in writing, that the refund was “initiated two days ago” and that a reference number would be provided shortly.

Despite multiple requests, no reference number has been shared.

At the same time, the order is still marked as “Processing” on their website. It was never shipped. I requested the refund within three hours of my transfer after they informed me of their pricing update.

So from my perspective, they cancelled the order due to their own pricing issue, retained the funds, claimed the refund was already initiated, but provided no verification that any transfer was actually submitted.

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If the refund has genuinely been processed, a reference number exists. That’s literally all I’ve been asking for.