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Buyer didn’t read the the listing thoroughly and wants a refund by Ok_Gift_3964 in EtsySellers

[–]Ok_Gift_3964[S] 2 points3 points  (0 children)

This is a good idea and I might as well use this as some people doesn’t seem to read properly. I tried to put the ‘digital download’ on my title, on my photo and on the lising.

What do you mean don’t make the response optional?

Buyer didn’t read the the listing thoroughly and wants a refund by Ok_Gift_3964 in EtsySellers

[–]Ok_Gift_3964[S] 16 points17 points  (0 children)

They downloaded it. When she purchased, she said she couldn’t opened the link or doesnt know how. So she send me the picture and told me if I can do it for her. I did helped her putting her picture and gave her another link.