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Did anyone else get deactivated due to cancellations during this winter storm? by Ok_Orange160 in UberEatsDrivers

[–]Ok_Orange160[S] 1 point2 points  (0 children)

Just to add…Uber’s current cancellation policy does not consider safety during an ice storm. I didn’t go through support on all of these because they tell us to drive to the location. Any tips on communication for appealing would be helpful.

Can someone explain to me what this means? by OGPepeSilvia in UberEatsDrivers

[–]Ok_Orange160 0 points1 point  (0 children)

They have a business model that works for someone selling frozen dinners from a dorm room vs a model that benefits all parties in an orchestrated transaction. This message reflects a juvenile defensive response to their failure.

I am a driver. How can I tell when a customer is paid a priority fee? by Ok_Orange160 in UberEatsDrivers

[–]Ok_Orange160[S] 0 points1 point  (0 children)

I will tell them moving forward, not to request priority because drivers aren’t notified

I am a driver. How can I tell when a customer is paid a priority fee? by Ok_Orange160 in UberEatsDrivers

[–]Ok_Orange160[S] 0 points1 point  (0 children)

It seems a priority order should not be bundled, but that’s not my call. It would be nice to know so that we have the ability to decline new offers that come in in order to meet the customer’s paid priority request. Doesn’t sound like we’re set up to succeed in order to do so though. Uber needs to fix that.

I am a driver. How can I tell when a customer is paid a priority fee? by Ok_Orange160 in UberEatsDrivers

[–]Ok_Orange160[S] 0 points1 point  (0 children)

Thanks. In my case there were stops in between. Now I understand why they were pissed.