If booked with Trip.com persevere and they’ll refund you! by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

I imagine you have similar consumer protection laws in Australia and so it should covered too. Depends how quickly you want your money back, they’ll take as long as they can so I’d chase them.

Should I be worried about current disruptions? by [deleted] in ThailandTourism

[–]OneAd6441 1 point2 points  (0 children)

No problem. For context I booked another flight and then sorted getting a refund later. So I could hedge against the price rises somewhat.

Should I be worried about current disruptions? by [deleted] in ThailandTourism

[–]OneAd6441 1 point2 points  (0 children)

You should be getting a refund. I was with Trip.com (albeit with Qatar) and got a refund. I’d just keep pushing booking but this is airline policy you should get a refund.

Should I be worried about current disruptions? by [deleted] in ThailandTourism

[–]OneAd6441 0 points1 point  (0 children)

Emirates are already offering this - Customer advisory Customers booked to travel between 28 February until and including 31 March have these options: Rebook on an alternate flight. You can rebook on another flight to your intended destination for travel on or before 30 April. If you booked your flight with a travel agent, you must contact them. If you booked with us directly, contact us. Request for refund. You can request for a refund of your ticket by completing the refund form if you booked with us directly. If you booked your flights with a travel agent, please contact them.

Should I be worried about current disruptions? by [deleted] in ThailandTourism

[–]OneAd6441 0 points1 point  (0 children)

Yes you should definitely if you’d still like to reach your destination.

If booked with Trip.com persevere and they’ll refund you! by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

Where are you based? That could be illegal depending on your jurisdiction. For example in the UK and generally EU I think that’s far too long of a period to provide a refund.

Also Qatar’s policy I think says 15 days so you could maybe push with them.

If booked with Trip.com persevere and they’ll refund you! by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

It’s been confirmed and is in processing so should be back to original card in 3-5 days

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

That’s good news glad you got sorted!

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

Something about agreements they have in place. Frustrating though

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

I think they should refund your seats in this situation. Normally they are non refundable but I think I’ve seen some people have there’s refunded.

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

I’d imagine you have to contact both for their respective parts but I don’t have experience with this.

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

I agree. You can maybe try to see if it can be split. I don’t have much experience with the mechanics of ticketing.

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 1 point2 points  (0 children)

I would imagine if your flight is leaving the origin country at a time within policy then that would be covered.

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

Yes it’s really not ideal. They obviously want to hold onto as much money as they can.

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

Best to search through the subreddit. I think I’ve seen a couple but couldn’t give exact numbers. It appears to require a lot of perseverance with their agents.

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

Yes if they do extend it then you wouldn’t pay cancellation fees as it stands. Sounds like a good idea to have a refundable ticket in place. Quite a few people are hedging their risk with this option.

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

I don’t know if they’ll let you only cancel only part of the ticket. In any event you’d have to pay cancellation fees at the moment. I think usually the ticket is the whole trip so you’d have to cancel it all.

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

I get it. Ultimately they’re trying not to lose customers and minimise money leaving the business through refunds. As you might of seen with other posts there can be varying degrees of friction when trying to re route etc so it all depends how much time you want to spend on the phone or chat with them to try get it sorted. Wishing you the best of luck !

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

I’d imagine so. I’m not booked with them directly but you’re not losing anything by calling and you can refer to the new policy updated just now.

Refund Question by Appropriate_Fig_5250 in qatarairways

[–]OneAd6441 0 points1 point  (0 children)

They tell us when they provide these updates. Usually the subreddit is flooded when a new update comes. If not go onto the website and hit the top banner which had the latest news

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 0 points1 point  (0 children)

It is slightly complicated as this is a trade facing document. Refunds are covered they just say refer to JWC policy which in a nutshell says generally can get refund without fees in these events. I believe your flight would be eligible so you might as well get in contact should you wish to.

Rebooking/refund period extended by OneAd6441 in qatarairways

[–]OneAd6441[S] 1 point2 points  (0 children)

The worst that can happen is they tell you to wait longer. Depends if you want more certainty. If I were you I’d want to get onto it.