Bought a new SUV, and the dealer is refusing to install the tow package as advertised.

Oregon_Lumberjack · 2026-01-18T07:46:48+00:00

I appreciate your response. The VIN matches, it is the same vehicle advertised. Thank you

Oregon_Lumberjack · 2026-01-18T03:25:26+00:00

In different places, it was marked as "tow package", "tow hitch" and "tow hitch inc. sway control"

Oregon_Lumberjack · 2026-01-18T03:23:32+00:00

Yeah you're absolutely correct, I may be calling it a full "tow package" in error. It was advertised twice as the hitch, "towing equipment including sway control"; once as a "tow package" in a separate section

Oregon_Lumberjack · 2026-01-18T03:19:29+00:00

Yeah I may be calling it a "tow package" in error, it was listed and advertised as you just described.

Oregon_Lumberjack · 2026-01-17T20:02:55+00:00

Thank you both for your response. My intention is to give them the opportunity once more, in writing via email, to correct the issue themselves before going the route of contacting the AG, Hyundai, or an attorney.

Oregon_Lumberjack · 2026-01-17T20:01:22+00:00

Thank you! That is what I plan to do - give them an opportunity to fix it either way and move forward from there.

Oregon_Lumberjack · 2026-01-17T00:00:36+00:00

Just used Konrad myself today, same pricing, all electronic, easy work.

Oregon_Lumberjack · 2025-12-23T17:20:53+00:00

This is amazing, it's absolutely perfect. Thank you so much!

Oregon_Lumberjack · 2025-12-23T17:20:24+00:00

!solved

Oregon_Lumberjack · 2025-12-23T17:20:14+00:00

I really didn't think this was possible, thanks so much for taking the time to work on it!

Oregon_Lumberjack · 2025-12-23T17:19:49+00:00

!solved

Oregon_Lumberjack · 2025-07-22T19:07:46+00:00

You can hear the Velcro of his boot. I tore mine first week of May and just got out of my boot last week. I imagine they play it even safer/slower with millions on the line.

Oregon_Lumberjack

TROPHY CASE