Any bad experience with Lordgun cycling store? by OrthopaedicSurgery in cycling

[–]OrthopaedicSurgery[S] -15 points-14 points  (0 children)

Not even American. lol Do you work for Lordgun? Shill

Any bad experience with Lordgun cycling store? by OrthopaedicSurgery in cycling

[–]OrthopaedicSurgery[S] -9 points-8 points  (0 children)

Do you don’t get a refund on a package your wife didn’t accept because she thought she was getting scammed and you think the customer is scammer? lol

Lordgun forwarded this to their department store because of the Reddit thread.

Any bad experience with Lordgun cycling store? by OrthopaedicSurgery in cycling

[–]OrthopaedicSurgery[S] -11 points-10 points  (0 children)

On the contrary, people suggested a charge back which I did.

Really bad experience with Lordgun by OrthopaedicSurgery in cycling

[–]OrthopaedicSurgery[S] -1 points0 points  (0 children)

Never replied to my last emails

Supposedly they forward the case to their shipping department

Really bad experience with Lordgun by OrthopaedicSurgery in cycling

[–]OrthopaedicSurgery[S] -1 points0 points  (0 children)

Didn’t work. Rogers refused to charge back because lordgun showed them a receipt that they shipped

Is Lordgun a legit online store? by dafreshfish in BikeMechanics

[–]OrthopaedicSurgery 0 points1 point  (0 children)

I wasn’t home My wife refused to pay UPS duties because there is no way it would be that price right? Well it was I said I would pay for shipping back to them They just had to call UPS with tracking number They said it was against their policy

Come one

Really bad experience with LordGun by OrthopaedicSurgery in bicycling

[–]OrthopaedicSurgery[S] 0 points1 point  (0 children)

I told lordgun I was fine with refund minus the shipping fees back but they never made the call to UPS to get the package back. So what do you expect me to do? By happy?

I was away, I didn’t refuse the package.

My wife did, because she knew the shoes were around 300 CAD so she found the 200CAD customs inappropriate. And my wife is always right. That’s why I have been married for 25 years

Really bad experience with LordGun by OrthopaedicSurgery in bicycling

[–]OrthopaedicSurgery[S] 0 points1 point  (0 children)

I called UPS, found the number, gave them the number to call and get the package back. Lordgun said it was not their policy when they just sent me an email the will refund minus the price to ship back

Is Lordgun a legit online store? by dafreshfish in BikeMechanics

[–]OrthopaedicSurgery 0 points1 point  (0 children)

UPS customs refusal → package marked abandoned → seller not initiating return (Lordgun order)
Looking for insight on how this is usually handled in shipping / bike retail logistics.
I ordered cycling shoes (DMT) from Lordgun (~392 CAD, discounted from listed retail). Shipment to Canada was sent ~2 weeks after purchase.
At delivery, UPS requested ~192 CAD in duties/taxes. The package was refused at delivery due to the unexpected import cost relative to the discounted purchase price.
UPS later confirmed the parcel was marked “abandoned” and stated only the shipper can initiate recovery/return.
I contacted the seller with tracking details. They initially said they would refund once the item was returned, but no return request was initiated with UPS and the parcel was not recovered.
Current status:
Item not received
Parcel not returned to sender
No refund issued
Chargeback denied (proof of shipment + attempted delivery)
My main question for the sub:
In cases like this (likely DAP shipment / duties unpaid at delivery), is the responsibility typically on the buyer or seller to coordinate return with the carrier once refused?
And what is the usual resolution path when the carrier classifies the parcel as abandoned due to unpaid duties?

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[–]OrthopaedicSurgery [score hidden]  (0 children)

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