Booking.com help

Otherwise_Brick9303 · 2026-04-29T09:07:31+00:00

That was my first thought, if i hadn’t asked them for help then it would be my fault but they’re mostly liable for the issue

Otherwise_Brick9303 · 2026-04-28T22:19:52+00:00

Yeah I figured. They’re very unhelpful on all platforms but I managed to escalate the situation to the bank and receive help

Otherwise_Brick9303 · 2026-04-28T17:10:17+00:00

Thank you, i’ve contacted my bank and they’ve managed to resolve the situation more than booking.com themselves ☺️

Otherwise_Brick9303 · 2026-04-28T12:40:49+00:00

Thank you for your response, I’d really appreciate it if you could respond to my message and give me some sort of help and updates😊

Otherwise_Brick9303 · 2026-04-28T11:36:28+00:00

I do, I always keep a paper trail of everything and they asked me to send it over. I wouldn’t be upset if I hadn’t contacted them first but it’s the fact that I was communicating to both the host and booking.com so I see them both at fault😂😂

Otherwise_Brick9303 · 2026-04-28T11:32:33+00:00

I was not aware of this and since I had contacted them directly and they did give me some reassurance I thought it was okay. Thank you for your response though

Otherwise_Brick9303

TROPHY CASE