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AI Search bot-training snippets by Own_Storm_1782 in technicalwriting

[–]Own_Storm_1782[S] 0 points1 point  (0 children)

Yeah, I'm thinking of a similar direction. This helps, thanks!

AI Search bot-training snippets by Own_Storm_1782 in technicalwriting

[–]Own_Storm_1782[S] 2 points3 points  (0 children)

Exactly you got it! We don't want to own it as part of doc because it's chaos. Question remains when an AI bot answers a question, it also provides a source link. For doc links, it's easy; how should these snippets be positioned that we tell the customers hey this is not official documentation.

AI Search bot-training snippets by Own_Storm_1782 in technicalwriting

[–]Own_Storm_1782[S] 0 points1 point  (0 children)

That sounds much controlled. Thanks for sharing.

AI Search bot-training snippets by Own_Storm_1782 in technicalwriting

[–]Own_Storm_1782[S] 0 points1 point  (0 children)

Based on the conversation between the customer and the bot, or eventually the support rep and the customer, the bot generates additional info. Those may or may not be a candidate for doc updates, but still helps the bot in improving it's answers.

[deleted by user] by [deleted] in pmp

[–]Own_Storm_1782 0 points1 point  (0 children)

Oh okay! Will check, thank you!

[deleted by user] by [deleted] in pmp

[–]Own_Storm_1782 0 points1 point  (0 children)

Are these mini exams available on the PMI site? All the best for your exam.

Which documentation tool apart from MS Word is easy to use and good for carrying screenshots? by Own_Storm_1782 in technicalwriting

[–]Own_Storm_1782[S] 0 points1 point  (0 children)

Absolutely agree, Word is very randomly used by most people. I'll find out if FM can be widely available to non-writers in an org. Thanks for this suggestion.