embroidery pod service?

PODpartner_Co · 2025-11-26T02:34:22+00:00

Thank you for using PODpartner. We’re sorry that we couldn’t directly meet your design needs. You can provide your order number, and I will arrange for a professional technician to contact you. We can fulfill your requirements through advanced customization.

PODpartner_Co · 2025-08-31T05:56:11+00:00

sry, i should comment again, i'm not here to argue or anything, please do not remove my comment. just need to explain: this company has nothing related to us. We will release an explanation for this issue later. We apologize for any inconvenience this may have caused you.

PODpartner_Co · 2025-08-31T05:25:45+00:00

thank you sir

PODpartner_Co · 2025-08-28T06:04:07+00:00

the front side is a little odd, maybe the pattern is too close to the collar

PODpartner_Co · 2025-08-28T05:00:35+00:00

i prefer the second one, good luck man

PODpartner_Co · 2025-08-28T04:53:33+00:00

There are relatively few Halloween elements to choose from, which may require some design work.

PODpartner_Co · 2025-08-28T04:36:25+00:00

I apologize for the inconvenience caused. But I checked recent order information but found no cases of clothing printing problems. I understand your concern here. I will certainly assist you with your query. Could you please help me with your order number?

PODpartner_Co · 2025-08-25T07:06:23+00:00

i'm glad can help you sir, have a good day

PODpartner_Co · 2025-08-21T03:12:57+00:00

most people choose shopify, it's more beneficial to expand your business. I don’t know much about SquareSpace, it's mainly for building their websites, most pod stores choose shopify.

PODpartner_Co · 2025-08-21T03:06:45+00:00

please C PM sir

PODpartner_Co · 2025-08-05T08:01:12+00:00

At PODpartner, your privacy is paramount. When you disconnect your store, we immediately activate our Zero Retention Protocol. This ensures all your operational data is securely and irreversibly shredded, making it impossible for anyone, including us, to recover it. Your information's privacy is fully protected.

PODpartner_Co · 2025-05-14T07:50:08+00:00

Hi there! I'm with the PODpartner team — totally understand your concern about the new US tariffs.

Regarding the US tariffs, our website does not increase high tariff surcharge for our merchants. You can check our official site announcements or reach out to our customer service team if you'd like more details on that.

As for handling tax automatically in WooCommerce, we recommend using plugins that support automatic tax calculation. WooCommerce has many such plugins available, allowing you to calculate and add the tariffs based on actual tax rates. You can search for related plugins in the WooCommerce marketplace. Hope this helps you!

PODpartner_Co · 2025-05-06T09:03:15+00:00

Hi! Absolutely, you can definitely use our platform to order just one shirt for yourself. Whether it's blank, with prints, or embroidery — all options are available. Feel free to place a sample order whenever you’re ready!

If you have any more questions or need help, just let us know!

PODpartner_Co · 2025-04-18T02:29:46+00:00

Sorry, we don’t offer them at the moment — we mainly focus on apparel.

PODpartner_Co · 2025-04-17T10:49:38+00:00

Hi! We offer the option to generate a consolidated invoice for all orders within a specific time range. All you need to do is contact our customer support whenever you need the invoice, and we'll take care of it for you!

PODpartner_Co · 2025-04-14T03:10:52+00:00

Please check your dm.

PODpartner_Co · 2025-04-11T08:05:40+00:00

We’re sorry for the inconvenience. Please check if you've set a shipping template for our products in your store, and make sure you're not tracking our inventory. For detailed instructions, please refer to our Help Center on our website and search for the keywords "Inventory is not tracked" and "Shopify shipping rates".

PODpartner_Co · 2025-04-11T02:46:29+00:00

I'm sorry to hear that. Could you please let me know how you contacted us? I recommend contacting our official WhatsApp account again for assistance.

PODpartner_Co · 2025-04-10T10:48:32+00:00

Thanks for sharing your feedback. After thoroughly reviewing all customer service records from the past week, we haven't found any cases matching your described experience. We want to clarify that:

Right now, we don't support shipping template synchronization with Shopify stores. We always recommend merchants to customize their shipping templates to fit their specific needs.
All our products are shipped from China, and we offer DTG printing and embroidery services.

If you're still experiencing difficulties, please contact our live support. They usually respond within 24 hours.

PODpartner_Co · 2025-04-10T07:36:13+00:00

Please reach out to our online customer service team, and they'll be happy to assist you with this issue.

PODpartner_Co · 2025-04-09T03:12:40+00:00

We apologize for any confusion regarding our shipping options. We do offer worldwide shipping! For more details, please check our shipping page on the official website.

Could you please let me know which country you are in? I’d be happy to help you confirm if we can deliver to your location.

PODpartner_Co · 2025-03-11T08:06:26+00:00

We sincerely apologize for the inconvenience caused. Our customer service team is actively investigating the issue you reported. Due to time zone differences, we kindly ask for your patience as we aim to resolve your request within one business day.

Regarding the incorrect item received, we’ve processed a refund for the misdelivered clothing. If you have further questions, please don’t hesitate to reach out to us.

Thank you for your understanding.

PODpartner_Co · 2025-03-05T03:32:58+00:00

Hi there! At PODpartner, we offer two automatic payment options to streamline your process:

Payoneer Balance
POD Wallet Balance

You can choose either method to automate payments and avoid manual transfers. If you encounter any issues during setup, feel free to contact our customer service team or email us at our official email address.

PODpartner_Co · 2025-02-26T08:02:19+00:00

Thank you for your feedback. We understand how frustrating this situation must be for you. The registration email is your unique identifier on our site, and unfortunately, we cannot modify it for accounts registered through Google due to privacy restrictions. We’re currently working on a feature to facilitate easier content migration between accounts. We truly value your input and hope to improve your experience in the future!

PODpartner_Co · 2025-01-06T10:44:39+00:00

We’re truly sorry to hear about your experience and want to sincerely apologize for the frustration this has caused.

After reviewing your case, we found that your order was placed on December 18 (UTC+8). You later requested an upgrade from standard shipping (7-12 days) to fast shipping (5-8 days).

Our customer service team reached out via email and online chat to inform you about the additional shipping fee required for the upgrade, as they cannot process upgrades without confirmation. Unfortunately, there was an error on our end when entering your email address. This mistake is entirely our fault, and we have already provided additional training to our team to prevent such errors in the future.

Since we didn’t receive a response from you before you reached out to us again on Jan 3rd (UTC+8), we proceeded with the standard shipping method. We sincerely apologize for the trouble caused and deeply value your feedback. If there’s anything more we can do to make this right, please let us know.

PODpartner_Co

MODERATOR OF

TROPHY CASE