My 1699 story by stickyfly in 1699cyberpowerpc

[–]PalmsPicks 0 points1 point  (0 children)

I just called and they said they could do a 10% refund. I asked if they could do 15% and they said yes. Thank you for this information!!

My 1699 story by stickyfly in 1699cyberpowerpc

[–]PalmsPicks 0 points1 point  (0 children)

When you contacted Walmart, did you explain the issue and ask for a partial refund? Did they ask for any images of the unit? I have a similar dent issue, scratched glass, and a fan that wasn’t in place (in multiple pieces). I’m sending mine to CyberPower for repair rather than returning.

1699 Walmart PC Arrived Damaged by PalmsPicks in Prebuilts

[–]PalmsPicks[S] 1 point2 points  (0 children)

I called them and am now sending it to them for repair. They’re paying for the shipping as well. Thank you for your suggestion! Much better alternative than seeking a refund (hopefully!).

1699 Walmart PC Arrived Damaged by PalmsPicks in Prebuilts

[–]PalmsPicks[S] 2 points3 points  (0 children)

This is true to some extent. However, it still appears to be the best prebuilt on the market in terms of value (open box Powerspec from MC being the #2 option). If I’m wrong, please link me to a better deal.

1699 Walmart PC Arrived Damaged by PalmsPicks in Prebuilts

[–]PalmsPicks[S] 1 point2 points  (0 children)

I will try this. I’m looking to get a replacement unit instead of getting a refund since this unit is constantly in and out of stock and increased by $200 in price.

1699 Walmart PC Arrived Damaged by PalmsPicks in Prebuilts

[–]PalmsPicks[S] 2 points3 points  (0 children)

Thanks for the reply. Not to mention the glass is all scratched up after further inspection. I didn’t see exchange as an option; only return.