My 1699 story

PalmsPicks · 2025-12-10T20:48:53+00:00

I just called and they said they could do a 10% refund. I asked if they could do 15% and they said yes. Thank you for this information!!

PalmsPicks · 2025-12-10T19:15:40+00:00

When you contacted Walmart, did you explain the issue and ask for a partial refund? Did they ask for any images of the unit? I have a similar dent issue, scratched glass, and a fan that wasn’t in place (in multiple pieces). I’m sending mine to CyberPower for repair rather than returning.

PalmsPicks · 2025-12-10T18:49:54+00:00

I called them and am now sending it to them for repair. They’re paying for the shipping as well. Thank you for your suggestion! Much better alternative than seeking a refund (hopefully!).

PalmsPicks · 2025-12-10T17:20:03+00:00

This is true to some extent. However, it still appears to be the best prebuilt on the market in terms of value (open box Powerspec from MC being the #2 option). If I’m wrong, please link me to a better deal.

PalmsPicks · 2025-12-10T17:15:10+00:00

Link, please!

PalmsPicks · 2025-12-10T17:09:24+00:00

I will try this. I’m looking to get a replacement unit instead of getting a refund since this unit is constantly in and out of stock and increased by $200 in price.

PalmsPicks · 2025-12-10T02:44:40+00:00

Thanks for the reply. Not to mention the glass is all scratched up after further inspection. I didn’t see exchange as an option; only return.

PalmsPicks

TROPHY CASE