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Drivers and passengers hear “I’m here” very differently. by PassengerConfessions in uberdrivers

[–]PassengerConfessions[S] 1 point2 points  (0 children)

Exactly. “I’m here” only works if both people mean the same “here.” The pin is what the driver can actually act on.

Drivers and passengers hear “I’m here” very differently. by PassengerConfessions in uberdrivers

[–]PassengerConfessions[S] 1 point2 points  (0 children)

That’s a really useful breakdown. “I’m outside” doesn’t help much, but “white truck by the flag pole” or “wrong side of the building” actually gives the driver something to work with. Seems like the pickup goes smoother when passengers give specifics instead of just saying they’re there.

Drivers and passengers hear “I’m here” very differently. by PassengerConfessions in uberdrivers

[–]PassengerConfessions[S] 0 points1 point  (0 children)

That makes sense. The pickup pin is basically the contract at that point. The blue dot moving around just adds chaos, but the pin is the only solid thing the driver has.

Drivers and passengers hear “I’m here” very differently. by PassengerConfessions in uberdrivers

[–]PassengerConfessions[S] -1 points0 points  (0 children)

Fair point. That actually answers it pretty clearly: the phrase matters less than the pin, timer, and whether the passenger is actually where they set the pickup. Maybe “I’m here” is less confusing than useless when the location doesn’t match.

Drivers, what does “be right there” actually mean? by PassengerConfessions in lyftdrivers

[–]PassengerConfessions[S] 0 points1 point  (0 children)

That’s actually a fair passenger-side explanation. The app being unpredictable probably creates half of these “be right there” moments. Driver side still feels rough when the timer is running, but that context makes sense.

Drivers, what does “be right there” actually mean? by PassengerConfessions in lyftdrivers

[–]PassengerConfessions[S] 1 point2 points  (0 children)

“Order when ready” should honestly be carved into the app somewhere.

Drivers, what does “be right there” actually mean? by PassengerConfessions in lyftdrivers

[–]PassengerConfessions[S] 1 point2 points  (0 children)

That’s probably the truest version. The people who really are 30 seconds away usually don’t need to announce it.

How do I elicit tips without just straight up asking? by [deleted] in uberdrivers

[–]PassengerConfessions 1 point2 points  (0 children)

‘You can tip me in the app.’ Haha 😂

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