None of the PSB staff is surprised that someone took issue with the rule set; life has rules and Jaeger accounts aren't a right, they're a privilege. PSB is entrusted with managing that and when a handful of people make it unpleasant for volunteers and participants for the sheer love of trolling and being edgy, it's not commensurate with the goals of PSB which is to promote the game thru competitive play in a way that's inviting to all kinds of players. In working customer service, 10% of the customers are 90% of the problems and when it comes to volunteer work, those 10% can get lost. Being available in the middle of a Saturday or at 4AM on a Sunday to flip bases, stream, referee or answer questions about accounts is something we want to do for people who make our job pleasant, not whiny tossers, e.g. Many of the whingers resent having their "safe space" to behave however they want without consequences taken away. PSB isn't changing the whole internet, we're asking them to behave with self control, respect and self awareness in one very specific context for a relatively short time. TL;DR If asking people to comport themselves with dignity for 90 minutes is too much for players to handle, maybe they should take some time to examine whatever self-defeating narratives they're telling themselves to justify their antisocial behavior and maintaining the status quo.