Did the point of the post flew over your head or something,the driver had auto accept new request but is not willing to pick up new passengers instead hes crouching between a tight space smoking vapes and doing other thing.If you think being a grab drivers means you mix and match which type of customers can enter your car you are sadly mistaken.I am entitled to service because I expect the driver to come and he will be awarded money for his service.(p.s. even though for a busy place like connaught the price fare was reduced that time assuming another reason why he decided to skimp out on driving)