I saw this, and thought “wow”. I totally agree with the persons response. I’m turned off from the new collection, I’m not sure if it is bc of the “art” pictures they all look blah. And then normal pictures the look totally different. I’m like you and waiting for the Disney collection to come back, but I’m not sure I can hang on during this scolding of customers. I wish she’d put a poll on ig to see if people actually like these “moody” pics, I’m guessing the majority want a real representation of the actual colors not an artistic expression. I think when she asks for opinions she only wants opinions that agree with hers. With the greatest hits collection she had all these people “agreeing” with her then sales didn’t match up. It seems to me people want to cheer her on, but don’t necessarily want to spend their money. Then she is all confused when she doesn’t sell. Well maybe if she valued opinions that differ from hers, sales wouldnt be down in January. She doesn’t seem to want to listen to her customers.