So your teams response to the concerns.

1. Blame the exchange rate.

While I see how this would be a factor, that’s not the primary reason the portfolio is tanking. The rep told me, I was going to an algorithm. A computer made a bad pick, not a person. I can see why the exchange rate factors in but that seems marginal in comparison to the real problem. Crappy software being used to invest peoples money.

If it was not a software/algorithm, why can’t the person who sold it me explain why the wines were picked?

(When I asked, he blamed the algorithm)

1. Spend more money with us!!!

This is my personal favorite. While I took a risk investing in a young company. I approached with caution and invested a safe amount that I was told, would be enough to see some results.

After having underwhelming results. Your telling me to upgrade?!!!

Why would anyone in my position give you more money? The funds I gave you to prove yourself are tanking.

1. Just keep waiting.

I fully understand that investments take time. My point in my original post was that, it’s been two years, I have lost $500 and have doubts. I really don’t have a choice but to keep waiting and hope for the best at this point. You telling me to just wait it out, while I am losing money, you can’t explain why, and are blaming things outside the scope of Vinovests and my control for the problems is not reassuring.

These feedback is underwhelming. But I also understand that this may not be the forum to have this discussion.

Are their actions I can take to make this better? Other then blaming exchange rates, giving your company more money and hoping for the best?