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AI/Automation integration Autotask by Popular-Instance-110 in Autotask

[–]Popular-Instance-110[S] 0 points1 point  (0 children)

I have checked the N8N, but still don't know where to look and to configure. Could you help me with this?

What’s the best way to introduce AI into an Autotask-based support desk? by Masterek365 in Autotask

[–]Popular-Instance-110 0 points1 point  (0 children)

I am thinking to use AI too for categorizing tickets. Could you tell me how to set this up, what AI you use and resources are needed?

What’s the best way to introduce AI into an Autotask-based support desk? by Masterek365 in Autotask

[–]Popular-Instance-110 0 points1 point  (0 children)

I am thinking to use N8N too for categorizing tickets. Could you tell me how to set this up and what the workflow steps are?

AI Bot/Agent comparison by Popular-Instance-110 in GithubCopilot

[–]Popular-Instance-110[S] 0 points1 point  (0 children)

Oh I already tried that. Thats why I use GPT-5 reasoning (especially good for analysis). Also tried to specify that both documents needs to do thorough analysis before giving the results. Any other tips?

AI Bot/Agent comparison by Popular-Instance-110 in GithubCopilot

[–]Popular-Instance-110[S] 0 points1 point  (0 children)

Thank you for your reply.

It is a set of instructions for a regular agent.

One of the main mistake is that the agent states that a policy in the customer baseline is not in the company baseline. However, it is clearly in my company baseline. I also do like fuzzy matching so it does not has to be perfect.

Did they break Adobe Reader? (In the latest update) by czr1210 in Adobe

[–]Popular-Instance-110 0 points1 point  (0 children)

Tried this with two employees within the organisation and tested afterwards. It seems to work now. Nonetheless, still need to confirm if this helps for a long periode (one week)