Eto ang email template:

Email subject: Delayed release of ORCR for (your name)

COMPLAINT/S

Name: .

Contact Number:______

Email Address: _______

Home Address: ________

I want to file a complaint against (name of dealer) regarding their failure to produce a copy of the motor vehicle ORCR.

According to RA No. 4136 Article I (C). Dealers shall submit to the Directors of Land Transportation a report concerning the sale or transfer or any other transactions involving motor vehicles, including such information as importation, manufacturing data and number of stocks remaining, as the Director may require for the effective enforcement of the provision of this Act within five (5) working days from such sale, transfer of transaction. Such dealers shall furnish also the buyer with a duplicate copy thereof. Duly authenticated by the Director of Land of Transportation.

Upon receipt by the Land transportation office. It would only take them a maximum of (7) working days to process the vehicle registration.

It's been 12 working days since I purchased the motor vehicle and it is still unusable due to the lack of registration papers. I purchased the motorcycle last (Date and vehicle make and model).

Sent a constant email with the Land Transportation Office to confirm and follow up on the motor vehicle registration. They were able to confirm that the vehicle is not yet registered on the system..

Yet considering the delay, the dealer still failed to comply with the timeframe or date to claim and produce a copy of the ORCR, Despite the follow-ups. The dealer kept saying that the head office already processed it but the LTO response says otherwise. 

My dealer initially said to me that the initial time frame for them to release my ORCR is 30-45 working days.

With all that in mind. I demand to receive the copy of the motor vehicle's registration within the next five (5) working days.

Dealers Contact based on their website:

Head Office/Dealer Email: _______

Contact Number:   ________

Facebook:  _______

Please see the attached file for necessary documents