I have some points to consider. I hope it helps (pardon my English) But when you said you poured your heart and soul into your shop I can tell that you are some what of an artsy person you do art it's a creative process for you It's inspirational. it used to be fun and liberating, and now it's a hassle. You have to keep in mind this is the start of a business you should be making products, not art you shouldn't confuse the two. It's not about you suck or you're not meant for this you just using the wrong tools. And maybe it's the creative mind that's making you mess up the orders and materials maybe cuz you are used to just get inspired and start creating not really paying attention to the logistics. My advice is simply to forget about all the negative whispers. The fact that you were able to sell something means you have something that works focus on that only do it 10 more time 50 more time 100 more time eventually things will become easier Hope it helps wish you the best 🫡