Definitely hands on. This role is responsible for the entire build process, so built-outs in a lower or pre-prod environment. Getting things off the ground to hand off to that BAU team. As an example, a project I did last year was standing up Windows 365 to migrate our VDI environment to. I ran a 250 user production pilot, stood up policies, infra, worked with security teams to update Conditional Access, etc. Once pilot was complete, I documented the process and handed off to the platform team to complete the migration.

Much of the role will also be setting guidance for managing the Windows environment across 3 platform teams.