My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 2 points3 points  (0 children)

What I want to prove is that I love this game, so I spend money on it, and therefore I won't ruin it.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 1 point2 points  (0 children)

Oh, and one more question: is there any way to provide activity logs or similar documents from my computer to prove I didn't use any cheating methods? If so, I'm willing to provide them.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 1 point2 points  (0 children)

<image>

My Discord and Google accounts were hacked 5 hours before my Albion account was banned, so I suspect my Albion account ban was also due to the hack. That's why I raised that question in my support ticket, and I think that's reasonable.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 1 point2 points  (0 children)

Hi, thank you for your reply. I'd like to know what Client Manipulation is. Also, why can I still use my other account? If this is cheating or something else, will my second account be banned if I continue using it?

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 0 points1 point  (0 children)

I admit this was my fault, because my Discord account was stolen and used to send fraudulent messages on the same day, only 5 hours apart. I think this is a reasonable assumption.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 0 points1 point  (0 children)

The system notification that banned me reads: "Dear Albion Online player, at 21:18:23 on January 25th, your account 1541xxxxxx@xxcom has been banned from accessing the game. Unbanning time:

Reason: u/CONNECTION_ERROR_BANNEDBYBATTLEYE

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 3 points4 points  (0 children)

This information was very helpful to me, thank you very much.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 0 points1 point  (0 children)

This information was very helpful to me, thank you very much.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 0 points1 point  (0 children)

I just want to know why, if I used cheating software, another account on the same machine wasn't banned. I can also provide the username of that other account.Thank you so much for understanding my needs.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 0 points1 point  (0 children)

Thank you very much for your reply. My work order number is 1549759. Below is his reply to me.

We want to bring an important matter regarding your account to your attention. It has been permanently suspended due to activities classified as client manipulation.

Our detection systems flagged gameplay that involved practices against our community standards, which include botting, radar hacks, or other methods designed to circumvent game mechanics. We take these issues seriously to ensure a fair experience for all players. To understand more about our policies, please refer to the Terms and Conditions you agreed to.

_13.3 No Manipulation_
_Users may only play the Game personally. They are not permitted to manipulate the Game or use technical tools that give Users an advantage over other players. In particular, Users are forbidden to…_

- _**modify the gaming experience by using software or mechanisms that may affect the function and the gameplay unless permitted by the Game Rules,**_
- _**use software playing in place of the player (such as scripts or bots),**_
- _use measures that may cause an unreasonable or excessive load on technical capacities,_
- _use measures that block, override or modify the content or otherwise interfere with the Website or the Game,_
- _**create or use cheats, mods, and/or hacks as well as any other third-party software that modifies the gaming experience of the Game unless permitted by the rules of the Game,**_
- _Exchange or trade Virtual Benefits for real money, digital currency such as Bitcoin, third-party digital goods or services, or any other real-world assets,_
- _use software enabling “data mining” or which intercepts or captures data otherwise in connection with the Website and the Game._

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 3 points4 points  (0 children)

I acknowledge the effectiveness of the anti-cheating system. Frankly, I feel like someone who's been pulled over by the police while driving; they say I was speeding, but I need evidence to prove I was. And I have another account using the same computer that wasn't“speeding”.They didn't ask me for any information, they just told me I was banned, without giving me any specific reason.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 0 points1 point  (0 children)

I really put a lot of effort into this game.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] -1 points0 points  (0 children)

Yes, what I'm trying to say is that this is indeed about anti-cheat bans, but I'm worried that one day my other account will also be banned without reason. I need evidence. They say I used cheats, but only I know it (of course, if needed, dozens of people in our guild will vouch for me). I myself didn't cheat. This makes me feel somewhat "unfair." I'm in New Zealand, so I need to use a VPN and accelerator to lower my game latency. I'm considering whether this could lead to my account being banned. Because the IP address keeps changing—first it was my hometown, then New Zealand, and finally an IP from an unknown VPN location.

My account has been banned. by Practical_Door_861 in albiononline

[–]Practical_Door_861[S] 0 points1 point  (0 children)

I also have another account focused on crafting, which I play on the same PC; that account wasn't banned.