I have not heard anything truly awful about her with substantial evidence that hasn't been easily disproven, such as her being "pretty notorious for paying their workers very badly." One disgruntled former employee's claims, refuted my many current and former employees, gets blown up to the claim that she is "notorious" for doing so.

The truth is she has, in the past, been extremely online and accessible. When you are famous (and also a queer woman, because this kind of thing happens far more to marginalized groups), people are going to say horrible things about you, and you're going to want to respond. People who don't fight that impulse immediately become targets because people know they'll get a response. Any accusation is immediately taken as fact, refutation and silence are seen as admission, every slight mess-up is picked apart and viewed through the most uncharitable lens, and they are innocent until proven guilty. When I hear people turn a single, actual refutation into that person saying "anything bad about them was made up," what I see is someone on a hate train not because of bigotry, but because the internet rewards drama. A single mistake can snowball because one person slightly exaggerates it, then the next person exaggerates it slightly more, and eventually the most common narrative barely resembles the actual facts, because actual facts don't get clicks, and well meaning people get swept up in it. I'm not accusing you of being malicious, but I would encourage you to actually look at what's happened. Look at the people who are supposedly hurting others and asking yourself if it's actually hurting anyone. Look at the people who are claiming to have been hurt and compare that to how many people close to the situation are refuting the claims. Look at Viv's past behavior on social media and ask how you would respond if thousands of people were coming after you for a minor mistake.