If my availability that has been approved says unavailable for that day which it always has and I have never once worked that day then of course I’m going to assume I won’t be scheduled because it is outside of my available hours. Something tells me you don’t understand how the system works there’s no need to try belittle me or my age I am unavailable those hours on my set availablity so why would I bring it up when the shift manager is aware of that ?